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Last updated: 15.07.2026
How to implement an AI agent in your online store: a step-by-step guide
Implementing an AI agent in an online store takes from a few days to a few weeks and follows five steps: map your processes, prepare product knowledge, connect it to your store systems, test on real queries, and launch with monitoring. Below we break down each one.
Last updated: 15.07.2026
AI agent vs chatbot: what's the difference and which to choose for your business
In short: a chatbot answers questions from a script, while an AI agent does the work — it connects to your systems, makes decisions and completes tasks end to end. If you only need to answer FAQs, a chatbot is enough. If you want something to actually happen (an order, a booking, a data update), you need an agent.